General terms and conditions of trade for Travel Lanka Journeys
Ahoy There Pty Ltd trading as Travel Lanka Journeys ABN 60 602 076 200.
NOTE: Please take the time to read and understand our terms and conditions of contract so that no misunderstanding occurs that could lead reasonable customers having a less than satisfactory experience when selecting Travel Lanka Journeys products and services.
By booking a tour with us you acknowledge that you have accepted our terms and conditions.
Bookings and payments.
Booking enquires can be made by calling our enquiry number 1300 899 857 or via email to firstname.lastname@example.org or via our online booking enquiry form at www.tlj.com.au.
Booking Fee Deposit. A booking is accepted by us when a non refundable booking fee deposit of $350.00 per person per tour has been paid and you have received our invoice confirming such. The invoice will also show the remaining balance due date.
Payment schedule. Final payment is required prior to 90 days before the tour commencement date.
Prices. All prices are In Australian Dollars (AUD) and inclusive of GST (unless otherwise shown exempt) and are subject to availability and can be withdrawn or varied without notice. Prices may be subject to exchange rates fluctuations beyond our control until paid in full. All deposits are required to be paid before bookings will be processed.
Cancellation by you.
Booking fee deposit is non refundable.
Cancellation up to and including 30 to 60 days prior tour commencement date we will be refunded 50% of payment.
Cancellation less than 30 days prior tour commencement date are not refundable.
Cancellation during tour dates are not refundable.
Cancellation by us.
Due to unforeseen circumstances sometimes we may have to cancel or postpone a tour.
Cancellation prior to tour commencement date an alternative comparable tour will be offered and if not accepted a full refund less booking fee deposit will be provided excluding any non recoverable payments made to our suppliers.
Variations You acknowledge and accept that the tour may change at any time due to changing circumstances.
Travel Insurances. Adequate travel insurance that covers cover you in the case of unforeseen circumstances such as cancellations, illness or accidents is strenuously advised.
Liabilities. You accept we have no liabilities whatsoever to the full extent permitted by law and release us from any claims against us to the full extent permitted by law.
Risk. You acknowledge that travel involves risk and are willing to accept that risk.
Inclusion and exclusions. Inclusions are as per tour notes and all else is excluded.
Privacy. You acknowledge and accept that certain information about yourself may be divulged to others. This will be done in accordance with privacy laws.
Consent. You permit us to use any images, videos, writings and communications involving yourself for promotional purposes without limit and claim.
Summation. We will endeavour to provide a tour that ensures a more than satisfactory outcome.